Employment Opportunities
Sales Associate
Utah Symphony | Utah Opera (USUO) is seeking experienced Sales Associates to maximize ticket revenue through the sale of Utah Symphony | Utah Opera series ticket packages and promotions to organizations and individuals in the Salt Lake City metropolitan area. Responsible for supporting USUO operations through telefundraising. Expected to provide superior customer service and accurate information to potential patrons and donors.
Essential Responsibilities include:
• Prospect and sell series ticket packages to the general public through aggressive cold calling. Required to make 10+ calls per hour from provided lists as well as generated prospects.
• Provide superior customer service and accurate information to patrons including existing ticket holders, donors, referrals, prospects, and single ticket buyers.
• Establish relationships with patrons in order to create repeat business, referrals, and provide superior customer service.
• Present product information to prospective patrons
• Meet pre-determined goals for ticket sales, promotions, and contributions.
• Maintain complete and accurate customer records.
• Maintain follow-up with clients as needed.
• Other duties as assigned by the Sales Manager.
Education and Experience Requirements:
Bachelor's degree in Marketing, Business, or Sales is preferred. Must have excellent interpersonal, customer service, written and verbal communication, and customer service skills; aptitude towards developing relationships over the phone; ability to work independently and as part of a team; high level of professionalism and grace under pressure; courteous attitude and strong listening skills; willingness to make numerous outbound cold calls with a high energy level; commitment to setting and achieving goals; strong desire to succeed; excellent phone and computer skills. Qualified candidates should possess a genuine passion for music and the arts.
Sales office is located in Bountiful.
To apply please send resume and references to This e-mail address is being protected from spambots. You need JavaScript enabled to view it or Utah Symphony | Utah Opera, 123 West South Temple, Salt Lake City, UT 84101
Internship Opportunities
Utah Symphony | Utah Opera accepts interns whenever possible to assist students and new professionals in making informed decisions about careers in the arts. Interested candidates can explore one or more facets of arts operations, administration, education, development and marketing. We also offer opera-based production opportunities in our costume shop, scenic design studio and stage management. Internships are unpaid with flexible hours and can be used for academia credit. Interns are assigned to a mentor.
Public Relations Internship
Spring 2012 (with possible extension through the Summer season)
USUO is seeking a part-time Public Relations Intern to assist the Public Relations Manager with expanding media relations efforts and placement. Intern would be responsible for drafting press releases and PSAs, updating and managing media lists, assisting with content generation and coordination for patron relations project, conceptualizing and pitching unique story angles to the media and assisting the Marketing Department with any other projects as necessary. Hours are flexible and will be determined prior to the internship. Internship duration will also be determined based on mutual company and intern needs.
Ideal candidate should be a recent graduate or current student of Public Relations, Journalism, Marketing or Communications at an accredited university and have excellent writing skills and familiarity with journalistic AP Style. Experience writing news stories or marketing copy is a plus. Other important qualifications include an ability to meet deadlines, an assertive and creative work approach, excellent organizational skills, attention to detail, reliability and consistency. Candidate should understand the value of producing effective results over mere efficiency. Knowledge of classical music is also a plus.
This position is unpaid, but can be taken for college credit. Other benefits include complimentary and discount tickets to performances, experience working in media relations and an increased understanding of arts marketing and promotions.
Interested applicants should send a current resume, cover letter and writing samples to Hilarie Ashton, This e-mail address is being protected from spambots. You need JavaScript enabled to view it , by March 29, 2012
